There is no single right answer, but there is a sensible one for your building. The frequency you need depends on how many people use the space, what they do in it, and who judges it — your team, your clients, or an auditor. This guide gives you a starting point you can adapt, and the questions to ask before you commit to a schedule.
Start with how the space is actually used
A 40-person office where people are in five days a week needs more than a serviced suite that fills up two days a week. Before you set any frequency, map three things:
- Headcount and days on site. Footfall drives almost everything else.
- Food and drink. Kitchens and breakout areas are where standards slip fastest.
- Client-facing areas. Reception, meeting rooms and the washrooms nearest them carry more weight than a back-office corner.
Once you know where the pressure is, you can clean to it rather than spreading the same effort evenly across the floor.
A sensible baseline by area
For a typical busy office, this is a reasonable starting schedule. Treat it as a default to adjust, not a rule.
Daily
- Washrooms cleaned and restocked
- Kitchens and breakout areas wiped down, bins emptied
- High-touch points — door handles, switches, lift buttons, shared keyboards
- Reception and meeting rooms reset
Weekly
- Desks and surfaces cleared and cleaned (where clear-desk allows)
- Floors vacuumed and hard floors mopped throughout
- Internal glass and partitions
Periodically
- Carpet deep clean and hard-floor maintenance
- High and low dusting — vents, ledges, skirtings
- Inside appliances and kitchen deep clean
How to decide your actual frequency
The honest answer is that a good cleaning company should tell you, not sell you the biggest contract. At a free walk-round, a provider who knows what they are doing will ask about your headcount, your busy days and your standards, then recommend a frequency that fits — and explain why.
A daily clean you do not need is wasted money. A weekly clean where you needed daily is a complaint waiting to happen.
Make the schedule something you can check
Whatever frequency you land on, the schedule is only worth what you can verify. The common failure is not the wrong frequency — it is a clean that was meant to happen and quietly did not. That is why every Lume visit ends with photos, a ticked checklist and the time on site in your portal, so you can confirm the agreed schedule was actually kept without walking the floor yourself.